At NSA, we strive to provide high-quality gadgets and tech products. However, if you're not completely satisfied with your purchase, we’re here to help!

🔄 Returns Policy

Eligibility for Returns

You can request a return if:
✅ The item is defective, damaged, or incorrect upon arrival.
✅ The item is unused, in its original packaging, and includes all accessories.
✅ The return request is made within 7 days of delivery.

Non-Returnable Items

❌ Items that are used, damaged by the customer.

❌Item missing original packaging.

How to Initiate a Return?

1️⃣ Contact us at nsaofficialstore@gmail.com or WhatsApp: +92 320 7797571 with your order number and issue details.
2️⃣ Our team will review your request and provide return instructions.
3️⃣ Ship the product back to our return address (you will receive details via email).
4️⃣ Once received and inspected, we will process your refund or replacement.

💰 Refund Policy

When Will I Receive My Refund?

• Once we receive your returned item, we will inspect it within 2-3 business days.
• If approved, refunds will be processed within 5-7 business days via your original payment method.

Refund Methods

💳 Credit/Debit Card Payments → Refund credited to your card.
🏦 Bank Transfer Payments → Refund processed to your bank account.

🚚 Return Shipping Costs

• If the return is due to our mistake (wrong, defective, or damaged item), we will cover the return shipping costs.
• If returning for personal reasons (e.g., change of mind), the customer is responsible for return shipping fees.

📌 Exchange Policy

• If you received a defective or incorrect item, we can exchange it for the same product (subject to availability).
• Exchanges must be requested within 7 days of delivery.

🛑 Order Cancellations

• Orders can be cancelled within 12 hours of placement.
• Once shipped, orders cannot be cancelled, but you may request a return after receiving the product.